1. Purpose and scope of receiving information

Motherswork Vietnam commits not to buy, sell, share or exchange customers' personal information, received through the website, to any other third party.

Customer personal information is only used for the purpose of providing products and services.

When customers contact to register to receive information, discuss with staff, send comments and enter order information, personal information received by the website will include: Full name, address, phone number. customer phone and email.

In addition, service information received includes: Product name, quantity, delivery time.

2. Scope of information use

Personal information is used internally by Motherswork Vietnam Website for one or all of the following purposes:

• Provide information related to the service
• Process orders, provide services and information through the website according to customer requests.
• Send information about products, promotions, services, upcoming events or recruitment information if customers sign up to receive email notifications.
• In addition, Motherswork will use the information provided by customers to support customer account management; Confirm and carry out financial transactions related to online payments.

3. Information storage time

Motherswork Vietnam will agree to delete relevant data if the customer requests. Please send any suggestions to email: info.motherswork@advn.vn

4. Individuals or organizations that have access to personal information

Subjects with access to customers' personal information must fall into one of the following cases:

- MW Mother and Baby Vietnam Company Limited

- Partner has signed a contract to perform the services provided by the Company. These partners will receive information according to contractual agreements (which may be partial or complete depending on the contract terms) to support users in using the services provided by the Company.

5. Address of the unit receiving and managing personal information

MW Mother and Baby Vietnam Company Limited

Warehouse address:

N&H Logistic 3A An Phu Dong 13, An Phu Dong, District 12, HCM City (N&H An Phu Dong Warehouse, 3A An Phu Dong 13, An Phu Dong, District 12, Ho Chi Minh City)

N&H Logistic 3A An Phu Dong 13, An Phu Dong, District 12, Ho Chi Minh City

Email: info.motherswork@advn.vn

Phone: 039998698

Website: https://www.motherswork.com.vn/

6. Means and tools for users to access and edit personal data

Motherswork Vietnam does not receive customer information through the website. Customers' personal information is received via order email sent to email: info@motherswork.com.vn or order hotline: 039998698.

Customers can contact via the email address and phone number above to request Motherswork Vietnam to edit their personal information.

Regulations on receiving and resolving customer complaints related to the use of personal information for illegal purposes:

Motherswork Vietnam respects the confidentiality of customers' personal information. Motherswork Vietnam commits not to share or use personal information for commercial purposes with any other individual. Motherswork Vietnam commits to only using customer information in the following cases:

- Improve quality serving

- Resolve disputes and complaints

- When requested by law enforcement

Motherswork Vietnam understands that the right to protect customers' personal information is our responsibility. Therefore, in case of any questions or suggestions regarding Motherswork Vietnam's privacy policy and the use of personal information for illegal purposes, please contact via hotline: 039998698 or

email: info.motherswork@advn.vn